What to do if you have a plumbing emergency during lockdown?

Blocked drains and overflowing sewers are the most common plumbing emergencies we cater to in Sydney. Not only is this a stressful situation for anyone, but it can be more difficult during a COVID lockdown. Even though the NSW government imposed stricter lockdown restrictions, Premier Gladys Berejiklian confirmed that emergency construction work such as emergency plumbing will be permitted.

Here are some helpful protocols to follow if you experience a plumbing emergency during the lockdown period

1. Call JAB Plumbing’s emergency 24 hour number for immediate assistance - 1800 225 552

Our licensed professional plumbers are here to help you with your situation by providing fast, trustworthy and exceptional service to resolve your plumbing problem. We can work around your schedule and offer same-day service for all blocked drains to minimise the risk and prevent further damage.

2. While you wait for the plumber to arrive, our friendly staff will guide you with step by step instructions of the best protocol to take in order to prevent further property damage. However, if you or anyone in your household or local neighbourhood are in danger, please call your local police department for further assistance.

3. Take photos and film a video on your phone of the plumbing emergency. It is best to document everything for insurance and liability reasons. We also highly recommend you notify your landlord or property manager of the issue at hand.

4. Make sure you and all members of your household are wearing masks when the plumber arrives as this is aligned with NSW COVID policy. At JAB Plumbing Solutions, our plumbers will arrive and provide immediate relief to the situation as soon as possible. We exclusively specialise in drainage and have invested in the best drain cleaning technology and industry tools to quickly resolve your drainage issue.


As a small family business, we understand and care about your well-being during this lockdown period. Please do not hesitate to get in touch as blockages can quickly turn into emergencies. For more information about our Emergency Plumbing Services, visit Emergency Plumber Sydney.